Support and Help Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Resolution Guarantee

  • Each ticket that you post to our customer assistance crew will be responded to in up to 60 minutes. The common inquiries shall be replied to immediately. Nevertheless, if the support request you have sent requires aid from a licensed technician, we are going to address the ticket to him and will notify you about the postponement.

  • Top quality support service
  • Top–quality Technical Assist Service

  • We are online for you 24/7 to offer you help and tech support and also to assist you with any problem that you could possibly have while administering your virtual server. We are able to aid you with all pre–installed programs, plus your OS, server administration panel (with regards to the VPS type) and the Web Control Panel produced solely by our developers.

  • Intuitive help center
  • An Educational Help Section

  • In the Web Control Panel that is offered free–of–charge with your virtual server, you’ll find an interesting Help section, consisting of everything you need to be aware of when managing your sites and programs. We have included a wide array of how–to reports and video tutorials that show the primary web site maintenance duties in an easy to comprehend manner.