A 99.9% Server Uptime
The primary benefit of establishing your own cloud hosting system is that you do not need to be worried about compatibility issues – you design a particular set of software apps in such a way so as to work with a particular set of hardware elements. The final outcome is something even more steady and reliable, because there are fewer possible risks of failure. We have set up our cloud hosting system atop proven hardware elements as well as a significantly customized version of SELinux so as to set up an incredibly risk–free home for your own personal sites.
Because of this, with each of our Linux cloud packages plans we offer you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it is essential that you also build your own network architecture. For this reason, we set up a custom internal network in all our datacenters. Based on world–class Juniper switches and routers, our internal network allows for startlingly fast data transmission speeds and is also fully redundant.
This way you can enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter as well as in our Australian datacenter, regardless of which hosting package you have chosen.
A 30–Day Money–Back Guarantee
Even though we have done our best to reduce all possible risks with our cloud hosting packages and regardless of the fact that our company provides top–class tech support, there are situations when the client simply isn’t pleased with what we have to offer. Or he wants to switch to a more powerful hosting service, like a virtual private server or a dedicated hosting server.
Because of this, our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not pleased, you will get a reimbursement.
24/7 Technical Support
When you manage a web hosting firm, your technical engineers are of prime importance. That is why we’ve attentively assembled a highly trained team of technicians, each with lots of years of training behind his back. Thanks to them, our company offers 24x7 support with each of our hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All tech support questions are answered in less than sixty minutes and our average ticket response time is just 20 minutes!